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EXTENDED CHRISTMAS RETURNS
All cancellable goods received between 15 November and 22 December 2020 (inclusive) can be returned in their original condition at any time before 10 January 2021. For all cancellable goods purchased on 23 December 2020 or after, our 14-day returns policy applies. Please notify the brand as soon as you know that you wish to return an item for exchange or refund.
Whilst we are sure you will love your purchase, sometimes things don’t fit, aren’t the colour you expected or just aren’t right!
Brilliant Little Brands is a marketplace and our individual brands may have their own returns policies. Where these differ, they can be viewed on the individual product pages.
NON RETURNABLE ITEMS
As a general guide, you will not be able to return items where health or hygiene is a concern; underwear, swimwear, face masks, earrings for pierced ears, make up etc. Items that have been personalised in any way and food & drink may also not be accepted back. Anything that was delivered in a sealed packet and has been opened may also not be accepted back.
Anything that you receive damaged or broken should also be advised through the method below.
If you need to return anything, please go to the “Returns” link at the bottom of the Home page on the brilliantlittlebrands.com website and follow the instructions. Our guideline to our brands is that customer refunds should be received by them within 10 days of receipt of the return however different brands may have different returns policies and the timescale will also depend on the payment method and who you bank with.
All goods are to be returned to the individual brand once the return has been agreed by them. No goods should ever be returned to our registered address.
We hope you do not need to return your purchase but if you do, be assured all of our brands comply with the current legislation (Consumer Rights Act 2015, Consumer Contracts Regulations 2014).
Be sure to read the FAQs and our Terms & Conditions.
We will send you a more detailed form to complete later.
Market Place is set to launch in October.
BLB market place can fully sync orders and inventory with your Shopify store. Our system collects your tracking information and relays it to customers.
ORDER SYNC: Direct with your platform
INVENTORY SYNC: Yes – 2 way updates
ORDER FULFILLMENT: Orders from BLB will be placed in your store and appear like any other order. So, you just ship like you normally would. If you place a tracking number in your Shopify order, it will be relayed back to the BLB customer too. All customer communication is via BLB.
Integrate directly with your WooCommerce store. Fully automate inventory, orders and shipping.
ORDER SYNC: Direct with your platform
INVENTORY SYNC: Yes – 2 way updates
ORDER FULFILLMENT: Orders from BLB will be placed in your store and appear like any other order. So, you just ship like you normally would. If you place a tracking number in your WooCommerce order, it will be relayed back to the BLB customer too. All customer communication is via BLB.
We can automatically sync product listings between your Squarespace store and BLB marketplace. When a shopper places an order from BLB you will be notified by email and can fulfill it directly from the BLB vendor portal.
ORDER SYNC: Via BLB vendor portal
INVENTORY SYNC: Yes – 2 way
We can automatically sync product listings, pricing and inventory between your Etsy store and BLB marketplace. When a shopper places an order from BLB you will be notified by email and can fulfill it directly from the BLB vendor portal.
ORDER SYNC: Via BLB vendor portal
INVENTORY SYNC: Yes
Once items are shipped, vendors should reduce the inventory quantity within Etsy.
DELIVERY TRACKING:
Tracking details can be entered by the vendor into the BLB portal, as Etsy doesn’t currently allow orders to be synced.
BLB marketplace will automatically import products from Wix.
ORDER SYNC: Via BLB vendor portal
INVENTORY SYNC: Yes 2-way
BLB automates order routing and tracking, so that you are able to view, fulfill, and track orders directly from your Magento store.
ORDER SYNC: Direct with your platform
INVENTORY SYNC: Yes 2 way
BLB marketplace can fully sync orders and inventory with your Big Commerce store. Our system collects your tracking information and relays it to customers.
ORDER SYNC: Direct with your platform
INVENTORY SYNC: Yes 2-way
Automate inventory and order with your 3d cart store.
ORDER SYNC: Via BLB vendor portal
INVENTORY SYNC: Yes
OpenCart does not provide API access to sync product and inventory data with Jetti out the box. Because of this, you’ll need to add the ‘API connector’ file to the web server that OpenCart is installed on.
ORDER SYNC: Via BLB vendor portal
INVENTORY SYNC: Yes
BLB is unable to automate order routing and inventory sync directly to the stores of vendors from unsupported platforms. Instead, the following will take place:
Vendors will operate through our web based Vendor portal with your own secure login.
INVENTORY:
We can import your products from a CSV file.
ORDERS:
You will receive an email notifications whenever an order, including their items, is placed in your store.
You will be able to view orders directly from our portal
You mark the orders as fulfilled and add tracking details in the portal which in turn updates the shopper.
OTHER PLATFORMS WE CAN ALSO SYNC TO:
Should you use any of these we can automate orders and inventory:
Salesforce TradeGecko ChannelEngine ShipStation Prestashop Selz
Be sure to read the FAQs and our Terms & Conditions.
We will send you a more detailed form to complete later.
Market Place is set to launch in October.